Effective Date: [August 5, 2025]

Welcome to Lexie Lu

These Terms and Conditions (“Terms”) govern your use of the website located at https://www.lexielu.com (“Website”), operated by Lexie Lu (“we,” “us,” or “our”). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

1. Use of the Website

  • You must be at least 18 years old or have legal parental or guardian consent to use this Website.
  • You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of others.

2. Intellectual Property

  • All content on this Website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Lexie Lu or its content suppliers and is protected by applicable intellectual property laws.
  • You may not copy, reproduce, republish, upload, post, transmit, or distribute any material from this Website without our prior written permission.

3. User Content

  • If you submit content (e.g., reviews, comments), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and publish such content.
  • You are solely responsible for any content you submit and must not post anything illegal, defamatory, abusive, or infringing.

4. Terms of Sale

  • All purchases made through the Website are governed by the Shipping Policy and Return Policy, which are linked or provided separately.
  • Orders may be refused or canceled at the company’s discretion, including due to errors in product description or pricing.
  • Eligibility. To complete a purchase, customers must provide a valid billing and shipping address within a country listed as an option during the checkout process on the Services.
  • Restrictions. Products are intended for personal use by the purchaser or the designated recipient only.
  • Resale of Products is not permitted. The company may limit the quantity of Products purchased per order, per account, per payment card, per person, or per household. Service or orders may be refused or canceled at any time without prior notice, with any payments refunded as applicable.
  • Prices and Taxes. Some states require the collection of sales tax on orders. Prices exclude taxes, shipping, and handling charges. Applicable taxes and shipping costs will be added to the purchase total and itemized on the checkout page. Customers can review all costs before confirming a purchase. Prices may change without notice. Taxes are not collected on shipments sent to jurisdictions where there is no substantial nexus, and customers are responsible for any applicable taxes in such cases.
  • Payment. For transactions, relevant information such as payment card number, expiration date, billing address, and shipping information must be provided to the company or its payment processors. It is required that customers have the legal right to use any payment method submitted. Updated payment method information may be received from issuing banks or payment service providers. The company is authorized to charge the payment method for all applicable charges under these Terms. Information verification may be required before acknowledging or completing a transaction. Customers are responsible for all charges incurred through the Services, including taxes and shipping. If legal action is needed to collect balances owed, reimbursement of all collection expenses, including attorneys’ fees, is required.
  • Shipping; Delivery; Risk of Loss. Products will be shipped to the address provided by the customer, subject to compliance with shipping restrictions outlined in the Terms or elsewhere on the Services. All shipping and handling charges specified during ordering apply. Delivery is handled by independent carriers not affiliated with the Provider. Title and risk of loss transfer to the customer upon delivery to the carrier. Claims for lost or damaged shipments should be filed with the carrier or insurer. Provided shipping dates are estimates and not guaranteed. The Provider is not responsible for delays in shipment. Shipping and cancellations are also subject to the Provider’s Shipping Policy.
  • Order Delays; Cancellation. Orders may be delayed, refused, or canceled before delivery, including if there are pricing or availability errors. The correct price may be charged or the order may be canceled in such instances. The company will attempt to contact customers regarding cancellations or to request additional information if needed. Manufacturing or distribution delays may occur; reasonable efforts will be made to keep customers informed of revised schedules.
  • Returns, Refunds and Exchanges. Returns, refunds, and exchanges are subject to the Provider’s Returns Policy.
  • Reservation of Rights. Lexie Lu retains the right, without notice, to limit or discontinue any Product, impose conditions on promotions, restrict transactions, modify payment options, or refuse service or products to any user.

5. Third-Party Links

  • The Website may contain links to third-party websites. We are not responsible for the content or practices of these websites. Access them at your own risk.

6.  Accounts

  • To use certain Lexie Lu Services, you may need to create an account. You must provide accurate information, keep it updated, use a unique and strong password, and maintain your account’s security. Do not share your credentials. Notify us promptly if there is any unauthorized access or security breach. You are responsible for all activities on your account. We may suspend or terminate your account if the information is false, incomplete, or violates our Terms or applicable laws. We reserve the right to change or reclaim usernames and to suspend or terminate accounts at our discretion without notice or liability.

7. Disclaimers

  • The Website and its content are provided “as is” without warranties of any kind, either express or implied.
  • We do not guarantee that the Website will be error-free or uninterrupted.

8. Limitation of Liability

  • To the fullest extent permitted by law, Lexie Lu shall not be liable for any damages arising from your use or inability to use the Website, including but not limited to indirect, incidental, or consequential damages.

9. Indemnification

  • You agree to indemnify and hold harmless Lexie Lu and its affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from your use of the Website or violation of these Terms.

10. Changes to These Terms

  • We may update these Terms at any time. Changes will be posted on this page with the updated effective date. Your continued use of the Website after such changes constitutes your acceptance of the new Terms.
  • Unless we say otherwise in our notice, the amended Terms will be effective immediately, and your continued use of our Services after we provide such notice will confirm your acceptance of the changes. If you do not agree to the amended Terms, you must immediately stop using our Services.

11. Governing Law

  • These Terms are governed by and construed in accordance with the laws of the State of California without regard to its conflict of law principles.

12. Contact Us

If you have any questions about these Terms, please contact us at: contact@lexielu.com